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Apple and Samsung rank highest in customer satisfaction for smartwatches and fitness bands

Apple has been ranked highest among manufacturers of smartwatches, and Samsung among manufacturers of fitness bands, according to the J.D. Power 2016 Fitness Band Device Satisfaction Report and J.D. Power 2016 Smartwatch Device Satisfaction Report. The reports measure overall satisfaction with smartwatches among customers who purchased a smartwatch device within the past 12 months and satisfaction … Continue reading "Apple and Samsung rank highest in customer satisfaction for smartwatches...
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